Frequently Asked Questions

Can I submit my materials list online?

YES! You may upload your materials list right on our website and a member of our BrightSource Pros Team will handle each order with care and get back to you should there be any questions. They will then follow up with a quote right away.
How do I get a quote"

There are multiple ways to get a quote from the BrightSource Pros! 1) Submit your online order and a member of our BrightSource Pros Team will get back with you within 4 hours. 2) Email us at Orders@brightsourcepros.com A member of our BrightSource Pros Team will get back to you within 4 Hours. 3) Call and place your order with one of our BrightSource Pros Team member. Quote turnaround is 6 Hours.
Can I submit my project drawings online?

Yes! You can submit your project drawings on our website or email to Orders@brightsourcepros.com
What if I have a return?

Returns are handled according to our return policy list here.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.